Event FAQs

ACT Expo is taking place April 28 – May 1, 2025. 

Expo Hall Open Hours

Monday, April 28: 4:30 p.m. – 6:00 p.m. (Expo Hall Grand Opening) 

Tuesday, April 29: 10:00 a.m. – 5:00 p.m.  

Wednesday, April 30: 10:00 a.m. – 5:00 p.m.  

All attendees must wear clothing that is appropriate and respectful for a professional environment. We recommend business or business casual for all daytime and evening events. Note that the convention center rooms can vary in temperature throughout the day.  

The average high temperature in April is 76 degrees F/ 24 C, with an average low of 54 degrees F/ 12 C. 

Yes, complimentary bag check will be available to registered attendees on a first-come, first-served basis. However, we encourage you to leave your luggage in your hotel room.  

More information on location and hours coming in Spring 2025.  

Yes, the Anaheim Convention Center offers Wi-Fi for attendees, more information will be available in the mobile app.  

The ACT Expo mobile app will be available ahead of the event only to registered attendees. You will be notified via email when the app is ready to download.  

To protect the privacy and security of our attendees, we adhere to strict confidentiality policies. We do not share or sell our attendee list. We encourage using the official ACT Expo Mobile App for onsite networking. 

Be aware of fraudulent companies claiming to sell or distribute the ACT Expo attendee list. Should anyone contact you about purchasing the attendee list, do not reply and inform Show Management immediately at events@trccompanies.com.   

Pets are not permitted at ACT Expo.  

In accordance with the Americans with Disabilities Act (ADA), service animals are welcome at our event. The ADA defines a service animal as an animal that has been individually trained to do work or perform tasks directly related to their handler’s disability.  

Yes, we encourage them! Please tag #ACTexpo when posting on social media. 

Please note:   

Show Management respects the time and resources utilized by exhibitors and speakers in the research and development of products in the clean transportation industry. To protect their intellectual property, unauthorized professional photography or video recording is not allowed on the Expo Floor or in Session rooms at ACT Expo without first obtaining permission from Show Management. 

ACT Expo is an in-person event with no option for virtual attendance.  

We do not record Breakouts or Workshops.  Mainstage sessions and Keynotes will be recorded. Access to these recordings and conference materials, including presentations, are only available to Full Conference attendees post-event.  

Please note that speakers may choose to keep their presentations private, due to the proprietary nature of the content, in which case, some presentations will not be shared with attendees. 

A Full Conference registration includes access to Mainstage & Keynotes, Educational Sessions, Catered Events, ACT Expo Receptions, Expo Hall, Ride & Drive, and Post-Event resources.  

An Expo Hall Only registration includes access to the Expo Hall, Ride & Drive, and ACT Expo Receptions. 

Check out the registration page for full details of what’s included in each registration option.   

Yes, in the registration process there is an option to add additional attendees prior to submitting payment. It’s important to note the following information: 

• Registrations will not be processed without attendee details, including a unique email address and full contact information, for each group member. 
• Group registrations of 5 or more people are eligible for a group discount given that all group members are registered and paid for at the same time.
   

Group discounts will be available after December 13. No code is required as the discount will automatically apply on the registration payment page in accordance with the highest number of registrants in the group.  

Group discounts cannot be applied retroactively to existing registrations, nor can individual registrations be combined to apply the group discount. Partial refunds cannot be issued should new attendees be added to the group after the initial group registration was submitted and processed for payment.  

Check out the registration page for full details on who qualifies for the Fleet registration. 

Substitutions may only be made online by the original registrant. The deadline to substitute an attendee is Friday, April 18, 2025. Onsite substitutions are not permitted.

See below for instructions: 

• Click here to view/modify your registration. 

• Enter the confirmation number and email address used to register. 

• On the next page, click “Substitute Registration”. 

• Enter the information of the person you are transferring the registration to. 

Refunds cannot be processed after January 31, 2025. Registration cancelations after this deadline are ineligible for a refund. Should you not send us a cancelation notice in writing by January 31, 2025 and also not attend, you are still ineligible for a refund. 

Registration refund requests must be submitted in writing to registration@trccompanies.com by January 31, 2025 to receive a refund, less an applicable processing fee: 

• $25 processing fee for Fleet Expo Hall Only passes 

• $50 processing fee for non-Fleet Expo Hall Only passes 
• $100 processing fee for Full Conference passes
  
  

If you’re unable to attend, you have the option to transfer your registration to another colleague from your company. In this case, the processing fee will be waived. Substitutions can be made online until April 18, 2025 and are not permitted onsite.

You must be 18 years of age or older to attend ACT Expo. This policy is strictly enforced throughout the duration of the event, from move-in to move-out. Contact registration@trccompanies.com should you have any questions. 

Only registered attendees with badges are permitted to attend ACT Expo. Personal guests are not permitted unless they are registered and wearing a badge. To register for the event, visit our registration page.  

Volunteering opportunities are not available at ACT Expo. Only registered attendees with badges are permitted to attend ACT Expo. To register for the event, visit our registration page. 

You must first register for ACT Expo. We strongly recommend doing as early as possible, so you have time to submit your invitation letter request before the deadline: Friday, April 4, 2025. After this date we are unable to process invitation letters. Requests must be sent to registration@trccompanies.com.

Please provide the following in your email request:

• Name 
• Home Address 
• Date of Birth 
• Current Employer 
• Position/Title 
• Passport Number 
• Passport Issuing Country 
• Passport Expiration Date 
• Name of Consulate/Embassy for Your Scheduled Visa Appointment 
• Date and Time of Your Visa Appointment 
• Expected Travel Dates (No more than 5 days before or after the ACT Expo, for questions please  contact registration@trccompanies.com.) 
• Optional: Brief explanation on the value of you attending ACT Expo.

Allow up to 2 weeks for processing once you have provided the required information. Be sure to check with your local consulate and the U.S. Department of State’s Business Visa Center regarding rules, regulations, and wait times for the United States. More information about obtaining a visa can be found on the U.S. Department of State website.   

Accepted forms of online payment: MasterCard, Visa, American Express, and Discover.  

If you paid via credit card, you acknowledged and agreed that your ACT Expo registration charges will appear as TRC Environmental Corporation. If a dispute or denial of the charge occurs, and payment is not re-submitted, your registration(s) will be canceled and registrant(s) will not be able to pick up their badge(s).

Yes, we allow payments by check or wire transfer/ACH via invoice beginning December 7. When completing your registration, select “Invoice” on the payment page. Once your registration is submitted, you will receive your invoice with the payment deadline and remittance information via email. Payment must be received to confirm your registration and pick up your badge.  

After April 4, 2025, invoices will no longer be available as a payment option. Please contact registration@trccompanies.com should you have any questions. 

Yes, we allow payments by check or wire transfer/ACH via invoice for group registrations beginning December 14. To submit a group invoice request, contact registration@trccompanies.com with the following: 

Attendee Information	Contact Billing Information
Full Name	Full Name
Email Address	Email Address
Position/Title	Position/Title
Company Name	Company Name
Phone Number	Billing Address
Registration Type	Phone Number

Please note the following information before sending a request: 

• Payment must be received to process group registrations. Once received, group members are registered and sent an ACT Expo confirmation email.  

• Registrations will not be processed without attendee details, including a unique email address and full contact information, for each group member. After April 4, 2025, invoices will no longer be available as a payment option.
   

Group discounts will be available after December 6, 2024. No code is required as the discount will automatically apply on the registration payment page in accordance with the highest number of registrants in the group.   

Group discounts cannot be applied retroactively to existing registrations, nor can individual registrations be combined to apply the group discount. Partial refunds cannot be issued should new attendees be added to the group after the initial group registration was submitted and processed for payment.  

All badge printing is done onsite in Anaheim. No badges are mailed to registrants prior to ACT Expo.  

Details coming Spring 2025. 

Yes, badges can be purchased at the onsite Registration Counter. Only credit cards are accepted. Discount codes are not permitted for onsite registration purchases.  

All attendees must pick up their own ACT Expo 2025 badge. No one is permitted to pick up a badge on behalf of someone else. 

To pick up your badge you must show both: 

• Registration confirmation email or badge pickup QR code (will be emailed before ACT Expo). 

•  Valid government-issued photo ID. 

Badge sharing, splitting or duplicating made outside of the official ACT Expo registration system are strictly prohibited. Any registrant found in violation of this policy will have their badge confiscated, and they will be removed from ACT Expo immediately and forfeit attendance eligibility. All badge printing is done onsite in Anaheim. No badges are mailed to registrants prior to ACT Expo.  

All attendees must pick up their own badge; no one is permitted to pick up a badge on someone’s behalf. Attendees will be required to show a valid government-issued photo ID to pick up their badge. 

If you misplace your badge onsite, a new badge must be purchased at the registration counter for $50.   

Anaheim Convention Center
800 W Katella Ave
Anaheim, CA 92802 

Yes, the parking map is available. Parking is $25.00 per vehicle with no in/out privileges. The Anaheim Convention Center is a cashless facility and accepts credit or debit cards, Apple Pay, and Google Pay. 

EV charging stations are located in Car Park 1 (adjacent to Anaheim Convention Center North). The stations can accommodate 2 cars charging, and are located on the Ground floor, as well as the 3rd and 4th floors. 

Rideshare services may drop off at the Transit Plaza adjacent to Hall E, located behind the Anaheim Marriot Hotel. Entry is accessible from West Street. View the location here. 

Outside food and drink are not permitted at the Anaheim Convention Center. However, you may bring your own refillable water bottle as there are several refilling stations located throughout the facility. Small snacks, and items required for medical, religious, or specific dietary purposes are permitted.   

There are several concessions stands that will be open in the Expo Halls and throughout the Anaheim Convention Center. The ACC accepts credit or debit cards, Apple Pay, and Google Pay. 

Location information coming Spring 2025. 

There are two (2) nursing mother’s rooms available for use within Anaheim Convention Center South: Room 108 located in Lobby A and Room 127 located in Lobby D. 

Attendees can book their rooms here. EventSphere is our ONLY authorized housing vendor.

EventSphere is the ONLY authorized housing vendor for ACT Expo. Hotel booking and reservation communications for ACT Expo Anaheim hotels will only come from EventSphere, actexpohousing@eventsphere.com.  

Be aware of hotel resellers or fraudulent companies offering discounted hotel rates. ACT Expo is NOT affiliated with such companies in any capacity. We encourage you to work with EventSphere as our official housing agency and recommend exercising caution when making hotel arrangements. Do not respond to 3rd party companies offering to help make a hotel reservation. ACT Expo cannot be held liable for arrangements made with unofficial vendors.  

Be sure you are booking a hotel room directly through EventSphere via the hotels page. If you have any questions regarding hotel bookings or potential scams, please contact Show Management at events@trccompanies.com.