Do you have questions about event registration, badge pick-up, travel, and more? Below you will find answers to the frequently asked questions.

If you can’t find what you’re looking for, please contact the events team at events@trccompanies.com or 888-993-0302.

Visit our Exhibitor FAQs page to view questions related to exhibiting or sponsoring the event.

Registration Information

  • When is the conference?

    ACT Expo is taking place May 20 – May 23, 2024.

  • What are the Expo Hall Hours?

    Expo Hall Open Hours

    Monday, May 20: 4:30 pm – 6:00 pm (Expo Hall Grand Opening)

    Tuesday, May 21: 10:00 am – 5:00 pm

    Wednesday, May 22: 10:00 am – 5:00 pm

    Thursday, May 23: 10:00 am – 2:00 pm

  • What is included in registration?

    Full conference registration includes access to educational sessions, workshops, expo hall, ride & drive, catered events, and post-event resources. Check out the registration page for full details of what’s included in each registration option.

  • Who qualifies for the fleet registration rates?

    Check out the registration page for full details on who qualifies for the fleet registration.

  • If I can no longer attend, can I substitute my registration to a colleague?

    Substitutions may only be made online by the original purchaser. The deadline to substitute an attendee is May 19, 2024. Onsite substitutions are not permitted.

  • Can I share a badge?

    Badge sharing, splitting or duplicating made outside of the official ACT Expo registration system is strictly prohibited. Any registrant found in violation of this policy will have their badge confiscated, and they will be removed from ACT Expo immediately and forfeit attendance eligibility. All badge printing is done on-site in Las Vegas. No badges are mailed to registrants prior to ACT Expo. If you misplace your badge on-site, a new badge must be purchased at the registration counter for $50.

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Badge Pickup

  • Where do I get my badge?

    LVCC West Hall, Atrium Lobby

    • Sunday, May 19: 12:00 pm – 5:00 pm​
    • Monday, May 20: 7:00 am – 6:00 pm​
    • Tuesday, May 21: 7:00 am – 5:00 pm​
    • Wednesday, May 22: 7:00 am – 5:00 pm​
    • Thursday, May 23: 7:00 am – 1:00 pm​

     

    Westgate (Lobby), Sahara (Lobby), Resorts World (Near the Vegas Loop), and Fontainebleau (South Lobby, Main Casino Floor)

    • Saturday, May 18: 2:00 pm – 6:00 pm​
    • Sunday, May 19: 2:00 pm – 6:00 pm​
    • Monday, May 20: 7:00 am – 6:00 pm​
    • Tuesday, May 21: 7:00 am – 5:00 pm​
  • Can I purchase a badge at the conference?

    Badges may be purchased on-site at the Registration Counter; on-site availability and pricing are subject to change. Discount codes are not permitted for use with on-site registration purchases. Payment by credit card is the only accepted payment for on-site registration.

  • What do I need to pick up my badge?

    Please bring your confirmation email/QR code and a form of photo ID to pick up your badge. Attendees are required to pick up their own badge.

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Hotel & Travel

  • Where is the conference?

    All official ACT Expo Events will take place at:

    Las Vegas Convention Center – West Hall
    300 Convention Center Drive
    Las Vegas, Nevada, 89109

  • Is parking available?

    Details coming soon.

  • Are EV charging stations available?

    Details coming soon.

  • Where should my ride-share drop me off?

    Las Vegas Convention Center – West Hall
    300 Convention Center Drive
    Las Vegas, Nevada, 89109

  • How can I book my hotel room?

    ACT Expo has selected Eventsphere to be our official authorized housing vendor for 2024 in Las Vegas. Learn more here.

  • Someone called/emailed me about booking my hotel, is this legit?

    ACT Expo has partnered with Eventsphere to be our official authorized housing vendor for 2024 in Las Vegas. They are the ONLY official housing service for ACT Expo.

    Companies such as E-Hub, Elegant Housing, Convenue, Global Housing Services Corporation, and Exhibition Housing Management have been known to contact attendees offering discounted hotel rates. ACT Expo does not have a relationship with these companies. Do not respond tothird parties offering to help book hotel rooms as they are likely fraudulent. If you have any questions regarding booking your hotel room or potential scams, please contact events@trccompanies.com.

  • How do I obtain a Letter of invitation?

    You must first be registered as an attendee for ACT Expo in order to receive a letter for the purpose of obtaining a US visa.  Requests must be in writing and sent to registration@trccompanies.com. Deadline to request a letter is Friday, April 19, 2024, after which we will be unable to process these requests.  To request a visa letter (for the purpose of applying for a US visa), please provide your name, email and home address, plus your citizenship, passport number, date of birth, current employer, and position. Please allow 2 weeks for processing. Providing all requested information will expedite the process. Be sure to check with your local consulate and the U.S. Department of State’s Business Visa Center regarding visa and entry regulations and wait times for the United States.

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Payment Information

  • What types of payment do you accept?

    Accepted forms of online payment: MasterCard, Visa, American Express, and Discover.

    Credit card payments will appear on your statement as TRC Environmental Corporation.

  • Can I purchase a badge without a credit card?

    Yes, if you are purchasing a singular pass please click “Invoice” on the registration payment page. You will be emailed an invoice with all billing information. Registrations will not be confirmed until full payment is received.

    After April 1, 2024, invoices will no longer be available as a payment option. Please contact registration@trccompanies.com if you have any questions.

  • Can I register multiple people on the same order?

    Yes. As you navigate the registration form, there is an option to add additional attendees prior to processing payment. Please note that each registrant will need their own email address as duplicates are not permitted in registration.

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Attendee Information

  • What is the dress code?

    Business casual for all daytime and evening events. We recommend dressing in layers as the convention center rooms can vary in temperature throughout the day.

  • What is the weather like in Las Vegas in May?

    The average high temperature in May is 95 degrees F/35 C, with an average low of 65 degrees F/ 18 C.

  • Will Wi-Fi be available?

    Yes, the Las Vegas Convention Center offers complimentary Wi-Fi in common lobby areas and session rooms.

  • When will the conference mobile app be available for download?

    The mobile app will be available to download beginning early May.

    Download information will be sent to registered attendees.

  • Are photos allowed?

    Yes, we encourage them! Please tag #ACTexpo when posting on social media.

    Please note:
    Show Management respects the time and resources utilized by exhibitors and speakers in the research and development of products in the clean transportation industry. In an effort to protect their intellectual property, unauthorized professional photography or video recording is not allowed on the Expo Floor or in Session rooms at ACT Expo without first obtaining permission from Show Management.

  • Are guests allowed to attend?

    Only registered attendees with ACT Expo badges are permitted access to the event.

  • Are children allowed to attend?

    You must be 18 years of age or older to attend ACT Expo, this includes accessing the Expo Hall, at any time, including during move-in and move-out. This policy is strictly enforced. Children are not allowed to attend ACT Expo activities. Contact events@trccompanies.com should you have any questions.

  • Are pets allowed?

    Pets are not permitted at ACT Expo. The only exception is if a person needs the assistance of a service animal as defined in the American with Disabilities Act. Under the ADA, “comfort,” “therapy”, and/ or “emotional support” animals do not qualify as service animals.

  • Can I bring my own food and drink?

    Outside food and drink is not permitted at the Las Vegas Convention Center. However, you may bring your own refillable water bottle as there are several refilling stations located throughout the facility. Also, small snacks, and items required for medical, religious, or specific dietary purposes are permitted.

  • Where can I buy food and beverages at the event?

    There is a Food Court in West Hall, and there are additional pop-up concession stands where food and beverage will be available for purchase. The LVCC is a cashless facility and accepts credit or debit cards, Apple Pay, and Google Pay.

  • Will sessions be recorded or livestreamed? Will presentations be available post event?

    Mainstage Sessions will be recorded and accessible to Full Conference attendees.

    Conference materials, including presentations, will be made available to Full Conference attendees only.

    Please note that speakers may choose to keep their presentations private, due to the proprietary nature of the content, in which case, some presentations will not be shared with attendees.

  • How can I obtain a pre-show or post-show attendee list?

    We do not provide or sell our attendee lists. You can collect contact information via business cards or through the official ACT Expo Mobile App.

  • What is the future date/location for ACT Expo 2025?

    ACT Expo 2025:

    April 28 – May 1, 2025
    Anaheim Convention Center, Anaheim, California

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