Have questions about registration, badge pick-up, travel, and more? Below you will find answers to the frequently asked questions. If you can’t find what you’re looking for, please contact Elissa Welnick at EWelnick@trccompanies.com or 724-579-2233.

Visit our Attendee FAQs page to view general event questions.

General Information

  • Who are the points of contact for ACT Expo?
    Tony Quist
    SVP Sales & Events
    • Booth Space & Sponsorship Sales
    • Onsite Advertising & Branding
    • Meeting Rooms
    • Ride & Drive
    Sharon Boutin
    Sr. Manager, Exhibitor Operations
    • Invoicing & Billing
    • Registration
    • Conference App
    • Exhibitor Support
    Elissa Welnick
    Exhibitor Success Manager
    • Exhibitor Support
    • Exhibitor Profiles
    • Housing
    • Meeting Rooms
    • Registration
    Sean Wald
    Exhibitor Account and Show Floor Manager
    • Sales Support
    • Expo Hall Production, Logistics
    • EAC & Move-In Support
    • Ride & Drive Support
  • What are the move-in, move-out, and Expo Hall hours?

    Exhibitor Move‐In  

    • Thursday, May 13: 8:00 am – 5:00 pm  
      • Direct shipments for large displays & vehicle move‐in (Targeted Only)
    • Friday, May 14:  8:00 am – 5:00 pm
      • Direct shipments for large displays & vehicle move‐in (Targeted Only)
    • Saturday, May 15: 8:00 am – 5:00 pm  
      • General move-in (Vehicle move‐in Targeted Only)
    • Sunday, May 16: 8:00 am – 5:00 pm  
      • (General Exhibitor Move‐In)  
    • Monday, May 17: 8:00 am – 2:00 pm
      • (all crates must be cleared from all aisles, and all exhibits must be set by 2pm)

    Expo Hall Open Hours  

    Tuesday, May 18: 10:00 am – 5:30 pm

    Wednesday, May 19: 10:00 am – 5:00 pm

    Exhibitor Move‐Out  

    Wednesday, May 19:  5:30 pm – 9:30 pm

    Thursday, May 20: 8:00 am – 5:00 pm

    Friday, May 21: 8:00 am – 5:00 pm

  • What is the Ride & Drive?

    All registered attendees/sponsors/exhibitors can test drive the latest advanced clean technology vehicles. By exhibiting at ACT Expo 2027, your company is not guaranteed a spot to participate in the Ride & Drive. If you are interested in providing a vehicle in the Ride & Drive, please contact Tony Quist at tquist@trccompanies.com.

    Ride & Drive Hours 

    Tuesday, May 18: 11:00 am – 4:00 pm 

    Wednesday, May 19: 10:00 am – 3:00 pm 

  • What advertising and sponsorship opportunities are available?

    To explore additional promotional or sponsorship opportunities, please click here. Please contact Tony Quist at tquist@trccompanies.com if you have any questions.   

  • Can our company reserve a meeting room at the convention center?

    All meeting space or hospitality requests must be submitted to Tony Quist at tquist@trccompanies.com.

  • Can my company speak on the agenda?

    Speaker abstracts have closed for ACT Expo 2027.

  • Can my company reserve an in-booth Press Event?

    To be considered, it is necessary to have an announcement that the media will consider significant news they can cover, like a new product or service or big partnership. Please contact Tony Quist at tquist@trccompanies.com.

  • What is the cancelation and refund policy?

    Cancellation or reduction of Exhibit Space must be submitted in writing to tquist@trccompanies.com. The 50% deposit is non-refundable. Cancellations received by January 15, 2027, are eligible for a refund of amounts paid above the deposit. Cancellations received between January 16 and February 7, 2027, are eligible for a 50% refund. No refunds will be issued after February 7, 2027. 

    Contracts Received Between August 1, 2026, and November 30, 2026. Upon receipt of the executed Exhibitor Contract, ACT Expo Event Management will issue an invoice for a fifty percent (50%) non-refundable deposit, which shall be due upon receipt of the invoice. The remaining balance of the exhibit space fee is due no later than January 15, 2027, unless otherwise approved in writing by ACT Expo Event Management. Contracts Received On or After December 1, 2026, full payment of all exhibit space fees is due upon receipt of the invoice. Failure to remit payment in accordance with this payment schedule may result in cancellation of exhibit space, reassignment of booth location, or release of the space for resale, at the sole discretion of ACT Expo Event Management.

  • How do I change my company’s designated primary contact person?

    If you need to change your company’s designated primary contact person, you will need to send an email with the request to ewelnick@trccompanies.com.

  • What is the future date/location for ACT Expo 2028?

    ACT Expo 2028 will be returning to the Las Vegas Convention Center – Dates coming soon!

  • Will Wi-Fi be available in the Expo Hall?

    Yes, the Las Vegas Convention Center offers Wi-Fi for attendees; more information will be available in the conference app. However, if you need dedicated service in your booth, we do recommend purchasing a Wi-Fi package.

  • When will the ACT Expo Conference App be available for download?

    The official Conference App will be available in both desktop and mobile versions to all registered attendees ahead of the conference. Registered attendees will be notified via email when the app is available to download.

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Booth Staff Registration

  • What happens after I use all my complimentary package registrations?

    Additional discounted Sponsor/Exhibitor registrations can be purchased through your Sponsor/Exhibitor Registration Portal account.

  • Can I pick up badges for my team?

    ACT Expo 2027 badges must be picked up in person by the registered attendee and cannot be picked up by anyone else.

    To pick up your badge you must show both:

    Registration confirmation email or badge pickup QR code. Badge Pickup email with QR code will be emailed prior to ACT Expo.

    Valid government-issued photo ID.

  • Can I share a badge?

    Badge sharing, splitting or duplicating made outside of the official ACT Expo registration system are strictly prohibited. Any registrant found in violation of this policy will have their badge confiscated, and they will be removed from ACT Expo immediately, and forfeit current and potentially future attendance eligibility.  

    All badge printing is done onsite in Las Vegas. No badges are mailed to registrants prior to ACT Expo. Badges must be picked up in person by the registered attendee and cannot be picked up by anyone else. Attendees will be required to show a valid government-issued photo ID to pick up their badge. If you misplace your badge, a new badge must be purchased at the registration counter for $50.

  • If I can no longer attend, can I transfer my registration to someone else?

    You have the option to transfer your registration to another colleague from your company until Friday, May 14, 2027. You can process the transfer online by logging into your registration or submitting a request to the ACT Expo Registration Team for assistance. Transfers are not permitted onsite or for future events.

    See the Access or Update Your Existing Registration section of the Registration Page for how to log in.

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Hotel Accommodation

  • How can I book my hotel room?

    Book your stay with EventSphere, the only official ACT Expo authorized housing provider, for the lowest available rates at hotels near the Las Vegas Convention Center.

  • Should companies be calling or emailing me to book my hotel?

    EventSphere is the only authorized housing vendor for ACT Expo. Official hotel booking and reservation communications for ACT Expo hotels will come exclusively from EventSphere (actexpohousing@eventsphere.com).

    Beware of fraudulent companies or hotel resellers offering “discounted” rates. ACT Expo is not affiliated with these organizations in any way and cannot be held responsible for reservations made through unofficial vendors. We strongly encourage you to book through EventSphere, our official housing partner, and exercise caution when receiving unsolicited offers. 

    Always book your hotel room directly through EventSphere via the ACT Expo website. For questions about hotel bookings or to report potential scams, please contact Show Management at events@trccompanies.com. 

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Exhibitor Resources

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