Do you have questions about event registration, badge pick-up, travel, and more? Below you will find answers to the frequently asked questions. 

If you can’t find what you’re looking for, please contact the Events Team at 888-993-0302 or registration@trccompanies.com, Monday to Friday, 9:00 a.m. to 5:00 p.m. PT.

Visit our Attendee FAQs page to view general event questions.

General Information

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Booth Staff Registration

  • How do I register for my booth staff?

    All registration must be completed through the Cvent Registration website. The login information was sent to the primary contact in the booth confirmation email. 

  • What happens after I use all my complimentary exhibitor staff registrations?

    Additional staff badges can be purchased for a discounted rate through your Cvent Registration account or through the Exhibitor Hub.  

  • Can I pick up badges for my team?

    All attendees must pick up their own ACT Expo 2025 badge. No one is permitted to pick up a badge on behalf of someone else. 

    To pick up your badge you must show both: 

    • Registration confirmation email or badge pickup QR code (will be emailed before ACT Expo). 
    •  Valid government-issued photo ID. 
  • If I can no longer attend, can I substitute my registration to a colleague?

    Substitutions may only be made online by the original registrant. The deadline to substitute an attendee is Friday, April 18, 2025. Onsite substitutions are not permitted.

    See below for instructions: 

    • Click here to view/modify your registration. 
    • Enter the confirmation number and email address used to register. 
    • On the next page, click “Substitute Registration”. 
    • Enter the information of the person you are transferring the registration to. 
  • Can I share a badge?

    Badge sharing, splitting or duplicating made outside of the official ACT Expo registration system are strictly prohibited. Any registrant found in violation of this policy will have their badge confiscated, and they will be removed from ACT Expo immediately and forfeit attendance eligibility. All badge printing is done onsite in Anaheim. No badges are mailed to registrants prior to ACT Expo.  

    All attendees must pick up their own badge; no one is permitted to pick up a badge on someone’s behalf. Attendees will be required to show a valid government-issued photo ID to pick up their badge. 

    If you misplace your badge onsite, a new badge must be purchased at the registration counter for $50.   

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Hotel Accommodation

  • How can I book my hotel room?

    ACT Expo discounted hotel blocks will open in December 2024. Eventsphere is our ONLY authorized housing vendor for 2025 in Anaheim. Learn more here.

  • Should companies be calling or emailing me to book my hotel?

    EventSphere is the ONLY authorized housing vendor for ACT Expo. Hotel booking and reservation communications for ACT Expo Anaheim hotels will only come from EventSphere, actexpohousing@eventsphere.com. 

    Be aware of hotel resellers or fraudulent companies offering discounted hotel rates. ACT Expo is NOT affiliated with such companies in any capacity. We encourage you to work with EventSphere as our official housing agency and recommend exercising caution when making hotel arrangements. Do not respond to 3rd party companies offering to help make a hotel reservation. ACT Expo cannot be held liable for arrangements made with unofficial vendors.  

    Be sure you are booking a hotel room directly through EventSphere via the hotels page on our website. If you have any questions regarding hotel bookings or potential scams, please contact Show Management at events@trccompanies.com. 

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Exhibitor Resources

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